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We’re passionate about helping the communities we’re a part of

Our pets know better than most that actions speak louder than words. PetSure is committed to making the world a better place for pets and their people. We do this by creating and supporting causes and initiatives aimed at improving veterinary care in the community.

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Every pet deserves veterinary care

SafetyNet PetAssist™ aims to provide all Australians+ with more equitable access to veterinary care.

A free 24-hour vet telehealth service complemented with subsidised urgent in-clinic care, SafetyNet PetAssist™ joins GapOnly® as part of PetSure’s commitment to making veterinary care more affordable for vulnerable pet owners~.

For every GapOnly® claim, $1 goes towards funding SafetyNet PetAssist™ – one vet visit, two pets helped.

And with over 1.25 million GapOnly® claims submitted in FY24-25*, we’re able to help more pets get the right care whenever and wherever they need it.

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Investing in tomorrow’s Vets

The future health and happiness of our pets depends on the quality of our future Vets, which is why we’re proud to be a partner of the Future Vet Kids Camp, a school holiday program for kids aged 9 to 16. In its eighth year, the PetSure Scholarship program helps two animal loving kids attend the Future Vet Kids Camp, helping nurture their passion for all animals big and small.
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Our commitment to wildlife

PetSure is proud to be sponsoring six Veterinary professionals across Australia to enable further training with Vets Beyond Borders and Taronga Zoo. This educational and interactive course has a comprehensive online learning component followed by a hands-on educational workshop at Taronga Zoo, helping the Veterinary team to learn more about Australian native wildlife treatment and care.
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Supporting the Veterinary industry

We believe that more insured pets mean more opportunities for Vets to provide the best treatment. That’s why we’re proud to actively support the Veterinary industry through a range of initiatives, from employment opportunities, Vet student workplace relations, the evelopment of market-leading research utilising our claims data, to sponsorship opportunities.
Community group

Creating unique work experiences

Encouraging students to pursue higher education, the Galuwa Program has let us provide work experience, internship and mentorship opportunities for Indigenous youth, and enrich our knowledge and appreciation of Indigenous culture.

*Based on 2024 PetSure claims data as at Sept 2025. 

~ Eligibility for access to SafetyNet PetAssist™ applies. To find out more, see “Eligibility Criteria” in the Terms of Service available at petsafetynet.com.au/safetynet-terms-of-service/. SafetyNet PetAssist™ is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923. AFSL 420183 (PetSure).

+ GapOnly® is only available on eligible claims at participating vets with a pet insurance policy from a GapOnly® pet insurance partner. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183.

 Insurance products are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard) and/or PetSure (from 8 May 2023 only), administered by PetSure and promoted and distributed through their authorised representatives and distribution partners. gaponly.com.au/compare page compares a selection of comprehensive products administered by PetSure that cover specified accidental injuries and illness and not all products or types of products administered by PetSure. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Cover is subject to the policy terms and conditions. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available from the relevant partner’s website.