We’ve extended our emergency boarding cover for all customers directly impacted by the recent floods in NSW & QLD. We’ll cover all the costs of emergency boarding for pet insurance policies administered by PetSure until 31 May 2022, regardless of the policy type. Customers can submit their invoices to .

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More protection for your best friend – PetSure policy exclusions removed

We’re always trying to make our products better for pet parents. Following our feedback, and guidance from our Chief Veterinary Officer, we’ve made some product changes to help provide better cover for your pets. Previously, if your beloved pet contracted a common infectious disease such as kennel cough that required treatment, this was excluded from policies. But from 28 June, previously excluded infectious diseases will now be covered on our comprehensive products with illness cover (as long as it’s not a pre-existing condition).

There are several infectious diseases that cats and dogs and catch. Example of the common ones included in this change are:

For Dogs:

  • Infectious Canine Hepatitis (canine adenovirus)
  • Parvovirus
  • Canine Distemper
  • Parainfluenza
  • Canine Influenza
  • All forms of Kennel Cough

For Cats:

  • Feline Panleukopenia
  • Chlamydia
  • Feline Leukaemia vVrus (FeLV)
  • Feline Immunodeficiency Virus (FIV)
  • Viral Rhinotracheitis
  • Calicivirus
  • Herpes virus
  • All forms of cat flu

At PetSure, we are always trying to make our products better for pets and their parents. As well as this latest change to infectious diseases, we have also made other product improvements that can be found here. If you suspect your pet is sick, call your vet immediately. For health-related questions, always consult your veterinarian, as they have examined your pet, know the pet’s health history, and can make the best recommendations for your pet.

We’ll be updating our Product Disclosure Statements with this change shortly.

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