Meet the PetSure Executive Management team

Alex Thomas

Chief Executive Officer

• Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong revenue and EBITDA growth, and customer led digital transformation. Alex has deep senior management experience with a proven record of developing and… Read more

  Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong revenue and EBITDA growth, and customer led digital transformation. Alex has deep senior management experience with a proven record of developing and executing strategy that enables growth in customer and profitability as well as building high-performance teams.
  Alex serves on a number of boards including PetSure Services International, a joint venture between PetSure and Standard Insurance Philippines as Chairperson and Non-Executive Director, Non-Independent Executive Director on the Hollard Board and, Chairperson and Independent Director of Trupanion Australia.
  Alex is a passionate pet lover and proud pet parent to two Bichon Frise, Ripper and Teddy.

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Annette Finck

General Manager Human Resources

• Annette joined PetSure in 2015 as our General Manager of Human Resources. She’s a passionate HR practitioner who has solid experience in end-to-end HR functions, with a career spanning more than 20 years in Australia, India and the Philippines. Annette… Read more

  Annette joined PetSure in 2015 as our General Manager of Human Resources. She’s a passionate HR practitioner who has solid experience in end-to-end HR functions, with a career spanning more than 20 years in Australia, India and the Philippines.
  Annette has accountability for establishing PetSure’s commitment to an inclusive culture that supports employee wellbeing and organisational health, building capability for the workforce of the future and talent management. Prior to PetSure, Annette held a range of executive HR roles in not-for-profit and commercial enterprises.
  Annette is a proud pet parent to Tilly, her rescued German Short-haired Pointer.

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Antony Solomon

General Counsel

• Antony joined PetSure in 2013 to lead our Legal, Compliance and Corporate Governance team, with over 25 years’ legal and financial services experience in Australia and abroad. Antony also serves as PetSure’s Company Secretary and is responsible for policy and… Read more

  Antony joined PetSure in 2013 to lead our Legal, Compliance and Corporate Governance team, with over 25 years’ legal and financial services experience in Australia and abroad.
  Antony also serves as PetSure’s Company Secretary and is responsible for policy and governance framework and to advise the board and its committees on all governance related matters. He started his career at Ashurst Lawyers and spent time at the Commonwealth Bank of Australia and at Colonial First State Investments as a solicitor in the Corporate and Financial Services and Dispute Resolution Practice Groups before returning to private practice at Lander and Rogers.
  Antony’s international experience comes from time spent with Lombard Insurance Company Limited (South Africa) as Divisional Head where he gained extensive operational and strategic experience.
  A proud pet parent, Antony spends lots of time at the local park playing tug of war with Astro.

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Joni Hudson

Chief Product and Pricing Actuary

• Joni joined the PetSure family in 2017, bringing with her more than 10 years’ experience in the insurance industry. Joni led life insurance product development at Hollard, South Africa’s largest privately-owned insurance company, where she gained in-depth experience in designing… Read more

  Joni joined the PetSure family in 2017, bringing with her more than 10 years’ experience in the insurance industry.
  Joni led life insurance product development at Hollard, South Africa’s largest privately-owned insurance company, where she gained in-depth experience in designing customer-focused product solutions for an array of market segments and distribution networks, including retail, direct, broker, agency, digital and affinity channels.
  Joni adores her two rescued Yorkies, Lofty and Buddy.

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Joseph Russell

Chief Financial Officer

• Joseph joined PetSure as CFO in 2017 and is responsible for the overall financial management of the business, as well as managing our finance and business intelligence functions. Joseph has more than 20 years’ industry experience, starting in the UK… Read more

  Joseph joined PetSure as CFO in 2017 and is responsible for the overall financial management of the business, as well as managing our finance and business intelligence functions.
  Joseph has more than 20 years’ industry experience, starting in the UK with KPMG, where he gained extensive proficiency in audit, assurance and advice. He’s held senior finance roles locally and abroad, most notably with the Hollard Insurance Company where he was CFO of Hollard Business Partners and subsequently the Group Head of Capital. Joseph also serves on the board of PetSure Services International.
  Joseph’s a proud pet parent to Coco, a Boston Terrier.

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Peter Kerr

Chief Operating Officer

• Peter joined PetSure in 2015, heading up operations with responsibility for PetSure’s claims administration, contact centres, customer experience and digital, bringing to the PetSure more than 19 years’ experience in financial services, telecommunications and media. Peter began his career at… Read more

  Peter joined PetSure in 2015, heading up operations with responsibility for PetSure’s claims administration, contact centres, customer experience and digital, bringing to the PetSure more than 19 years’ experience in financial services, telecommunications and media.
  Peter began his career at Zurich Financial Services before moving into business analysis and project management in London, delivering transformational customer experience programs across the sales, service and digital contact channels. Peter joined Singtel Optus as the Director of Provisioning and was later appointed Director of Delivery Operations.
  Peter has been a proud pet parent for many years, most recently to a cheeky cat called Chewy.

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Brett Jarvis

Chief Information Officer

• Brett joined PetSure in 2019 as the Chief Information Officer where he is responsible for PetSure’s Information Technology and Security landscape. Brett joined PetSure after retiring from a 27 year career as a technology consultant with Accenture. He has deep… Read more

  Brett joined PetSure in 2019 as the Chief Information Officer where he is responsible for PetSure’s Information Technology and Security landscape. Brett joined PetSure after retiring from a 27 year career as a technology consultant with Accenture. He has deep experience in infrastructure, security, network, integration and modern engineering frameworks. As the Chief Technology Officer in the Asia Pacific region for Accenture’s Communications, Media and High Tech clients, Brett provided direction and leadership for over 1,000 technology consultants providing technology and security consulting services to clients in the region. Brett has worked with fortune 500 clients in the US, Malaysia, Singapore, Tokyo and Australia, starting his career in Melbourne but moving to Sydney in 2000 when he returned from the US.
  As the son of a dairy farmer, Brett has always loved animals. After puppy raising for the Guide Dogs, Brett is now the proud pet parent of Bella, a 6 year old toy labradoodle.

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José de Franca

Chief Strategy & Growth Officer

• José joined PetSure in 2019 as the Head of Strategy where he is responsible for working with the leadership team on the long-term strategy for PetSure with a focus on growth and global markets. José joined PetSure from Bain and… Read more

  José joined PetSure in 2019 as the Head of Strategy where he is responsible for working with the leadership team on the long-term strategy for PetSure with a focus on growth and global markets.
  José joined PetSure from Bain and Co where he has held a variety of roles. He has deep experience in defining strategy for sectors such as insurance, telecommunications, health, and outsourced managed services in Sydney, London and Johannesburg where he played a lead role in developing the digital strategy for wearable technology as well as lead for a New Zealand insurer on new claims modelling. Prior to Bain José held roles with UBS London and Accenture South Africa.
  José has been a proud pet parent for many years, looking to rescue his next pet from animal rescue.

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Dr Dani Hoolahan

Chief Veterinary Officer, BVSc, BVMS, Diplomate of the American College of Veterinary Dermatology

• Dr Dani was appointed as the Chief Veterinary Officer in April 2020. Dr Dani graduated from Murdoch University in 2007 with honours. She worked in busy small animal general practices both in Sydney, Australia and Portland, Oregon before completing a… Read more

  Dr Dani was appointed as the Chief Veterinary Officer in April 2020.
  Dr Dani graduated from Murdoch University in 2007 with honours. She worked in busy small animal general practices both in Sydney, Australia and Portland, Oregon before completing a dermatology internship in Perth, Western Australia and then moving to the University of California, Davis to join the dermatology service at the William R. Pritchard Veterinary Medical Teaching Hospital as a resident. She completed her residency in 2013 and became a Diplomate of the American College of Veterinary Dermatology the same year. She has worked in busy dermatology referral practice since 2014 and is the founder of the Veterinary Dermatology Clinic. In addition to clinical practice, Dani has also worked with Zoetis as the Associate Director for Veterinary Operations and Diagnostics. Dani continues to regularly consult for Zoetis in Australia.
  She is currently the Chief Veterinary Officer for PetSure, working closely with the Veterinary Profession and Industry to increase Pet Insurance awareness and penetration in Australia
  Dani is a proud Pet Parent to Spike, Daisy and Oliver (a trio of Labradors) , Ghost (a Lykoi kitten) and Hobbes (a domestic shorthair cat).

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Simone Azzopardi

Chief Risk Officer

• Simone joined PetSure in 2021 as the Chief Risk Officer and is responsible for leading the risk function within PetSure. With over 20 years financial services experience including roles for QBE, AUB Group, HCF, HCF Life and Zurich. Simone is… Read more

  Simone joined PetSure in 2021 as the Chief Risk Officer and is responsible for leading the risk function within PetSure. With over 20 years financial services experience including roles for QBE, AUB Group, HCF, HCF Life and Zurich.
  Simone is a Fellow and Certified Insurance Professional of the Australian and New Zealand Institute of Insurance and Finance, a member of the Australian Institute of Company Directors (MAICD), Certified Compliance and Risk Professional with the Governance, Risk and Compliance Institute.
  Simone is a former proud pet parent to her husky Storm and pet aunt to dogs Tilly and Senna.

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Richard Enthoven

• Richard is the Chairman of the PetSure Board and founder of the Hollard Insurance Company and co-founder of Greenstone Ltd. He currently serves as the CEO of the Hollard Insurance Company and is a Director of Greenstone. Richard has also… Read more

  Richard is the Chairman of the PetSure Board and founder of the Hollard Insurance Company and co-founder of Greenstone Ltd. He currently serves as the CEO of the Hollard Insurance Company and is a Director of Greenstone.
  Richard has also served as a Director of The Hollard Insurance Company and The Hollard Life Insurance Company in South Africa since 2004, including as Chairman of both companies from 2008 to 2014.
  Richard is also a Director of the Insurance Council of Australia and serves on the Advisory Board of Head Over Heels, a not-for-profit organisation that supports a portfolio of high-potential women-owned businesses.

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Alex Thomas

• Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong growth within the business and a customer-centric digital transformation. Alex has extensive senior management experience and a proven record of developing and… Read more

  Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong growth within the business and a customer-centric digital transformation. Alex has extensive senior management experience and a proven record of developing and executing strategies that enable customer growth, profitability and the creation of high-performance teams.
  Before joining PetSure, Alex held various executive roles with Optus, most recently as the Vice President of Optus Business where she oversaw the managed services business for the Enterprise and Government sectors and delivered business-wide ICT solutions.
  Alex serves on the board of PetSure Services International, a joint venture between PetSure and Standard Insurance Philippines, as Chairman and Non-Executive Director.

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Shaun Leveton

• Shaun was the founding member of PetSure and is a widely experienced financial services executive, with strong business development skills, proven business acumen, and a reputation for entrepreneurship. Shaun’s career spans sales, marketing, product development, and board positions across human,… Read more

  Shaun was the founding member of PetSure and is a widely experienced financial services executive, with strong business development skills, proven business acumen, and a reputation for entrepreneurship.
  Shaun’s career spans sales, marketing, product development, and board positions across human, pet and equine health insurance industries. After relocating from South Africa with his family, Shaun recognised the huge market potential for pet insurance in Australia and joined forces with Hollard to establish the category.
  Prior to founding PetSure, Shaun was Marketing Director of South Africa’s largest private health insurer, responsible for business growth and product development.

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Bruce Levy

• Bruce’s corporate experience spans some 30-plus years and includes five years as a commercial and corporate lawyer, five years in the private health sector. Bruce has spent 10 years in the Victorian public health system as GM/CEO of Alfred Hospital)… Read more

  Bruce’s corporate experience spans some 30-plus years and includes five years as a commercial and corporate lawyer, five years in the private health sector.
  Bruce has spent 10 years in the Victorian public health system as GM/CEO of Alfred Hospital) and 10 years in the health insurance industry as deputy MD and CEO for Medibank Private Ltd.
  Through his corporate roles, Bruce has overseen and led major organisational change, organisation-wide core IT business systems replacement, reviews (financial, operational and IT effectiveness) covering a wide span of organisational settings and environments, community consultation on health care settings and changes, and delivered major business turnarounds.

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Katrina Barry

• Katrina Barry joined the Petsure Board in 2018. Katrina has over 12 years’ experience as a Non-Executive Director. She is a current director of AFTA (the Australian Federation of Travel Agents), Hollard Insurance and an Executive Director of several travel… Read more

  Katrina Barry joined the Petsure Board in 2018.
  Katrina has over 12 years’ experience as a Non-Executive Director. She is a current director of AFTA (the Australian Federation of Travel Agents), Hollard Insurance and an Executive Director of several travel brands.
  As an experienced leader and former McKinsey consultant, she specialises in strategy and transformation for iconic brands. She is presently the Managing Director of Trafalgar Tours and Contiki Holidays, looking after the Australasian businesses end to end, including regional operations.
  Prior to that, Katrina spent a number of years with BT Financial in senior leadership roles leading various direct businesses, and digital, marketing and customer experience across multiple brands. Previous to that she spent 7 years with the Virgin Group where she held a variety of non-executive and executive roles including leading strategy at Virgin Money, investment management at Virgin’s Private Equity arm, and being one of the founders of Virgin Active gyms in Australasia. Katrina started her career as a Lawyer and then as a management consultant at McKinsey and Company.
  Katrina holds Commerce and Law degrees from the University of Auckland, and an Executive AMP from Wharton. She is a member of the Institute of Company Directors.

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Glen Richards

• Glen is the founding Managing Director of Greencross Ltd and was a co-founder and Director of Mammoth Pet Holdings Pty Ltd (Petbarn) before it merged with Greencross Ltd.. Since moving from an executive role in 2014, Glen spends his time… Read more

  Glen is the founding Managing Director of Greencross Ltd and was a co-founder and Director of Mammoth Pet Holdings Pty Ltd (Petbarn) before it merged with Greencross Ltd..
  Since moving from an executive role in 2014, Glen spends his time as a professional investor, mentor and director with a number of companies. As well as being on the board of ASX-listed companies Greencross, People Infrastructure and Regeneus his favourite area of interest is helping to scale up health and allied health companies.
  For the last couple of years Glen has been a Shark on Network Ten’s hit show Shark Tank. As active investors, the “sharks” mentor and develop businesses by sharing their own expertise and investing their own money to support early stage entrepreneurs build their companies.

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