Meet the PetSure Executive Management team

Alex Thomas

Chief Executive Officer

• Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong revenue and EBITDA growth, and customer led digital transformation. Alex has deep senior management experience with a proven record of developing and… Read more

  Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong revenue and EBITDA growth, and customer led digital transformation. Alex has deep senior management experience with a proven record of developing and executing strategy that enables growth in customer and profitability as well as building high-performance teams.
  Alex serves on a number of boards including PetSure Services International, a joint venture between PetSure and Standard Insurance Philippines as Chairperson and Non-Executive Director, Non-Independent Executive Director on the Hollard Board and, Chairperson and Independent Director of Trupanion Australia.
  Alex is a passionate pet lover and proud pet parent to two Bichon Frise, Ripper and Teddy.

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Annette Finck

General Manager Human Resources

• Annette joined PetSure in 2015 as our General Manager of Human Resources. She’s a passionate HR practitioner who has solid experience in end-to-end HR functions, with a career spanning more than 20 years in Australia, India and the Philippines. Annette… Read more

  Annette joined PetSure in 2015 as our General Manager of Human Resources. She’s a passionate HR practitioner who has solid experience in end-to-end HR functions, with a career spanning more than 20 years in Australia, India and the Philippines.
  Annette has accountability for establishing PetSure’s commitment to an inclusive culture that supports employee wellbeing and organisational health, building capability for the workforce of the future and talent management. Prior to PetSure, Annette held a range of executive HR roles in not-for-profit and commercial enterprises.
  Annette is a proud pet parent to Tilly, her rescued German Short-haired Pointer.

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Antony Solomon

General Counsel

• Antony joined PetSure in 2013 to lead our Legal, Risk and Compliance team, with over 20 years’ legal and financial services experience in Australia and overseas. Antony has accountability for PetSure’s Risk Framework as well as policy and governance and… Read more

  Antony joined PetSure in 2013 to lead our Legal, Risk and Compliance team, with over 20 years’ legal and financial services experience in Australia and overseas.

  Antony has accountability for PetSure’s Risk Framework as well as policy and governance and is PetSure’s Company Secretary. He started his career at Ashurst Lawyers and spent time at the Commonwealth Bank of Australia as a solicitor in the Corporate and Financial Services and Dispute Resolution Practice Groups.

  Antony’s international experience comes from time spent with Lombard Insurance Company Limited (South Africa) as Divisional Head where he gained extensive operational and strategic experience.
  A proud pet parent, Antony spends lots of time at the local park playing tug of war with Astro.

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Joni Hudson

Chief Product and Pricing Actuary

• Joni joined the PetSure family in 2017, bringing with her more than 10 years’ experience in the insurance industry. Joni led life insurance product development at Hollard, South Africa’s largest privately-owned insurance company, where she gained in-depth experience in designing… Read more

  Joni joined the PetSure family in 2017, bringing with her more than 10 years’ experience in the insurance industry.
  Joni led life insurance product development at Hollard, South Africa’s largest privately-owned insurance company, where she gained in-depth experience in designing customer-focused product solutions for an array of market segments and distribution networks, including retail, direct, broker, agency, digital and affinity channels.
  Joni adores her two rescued Yorkies, Lofty and Buddy.

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Joseph Russell

Chief Financial Officer

• Joseph joined PetSure as CFO in 2017 and is responsible for the overall financial management of the business, as well as managing our finance and business intelligence functions. Joseph has more than 20 years’ industry experience, starting in the UK… Read more

  Joseph joined PetSure as CFO in 2017 and is responsible for the overall financial management of the business, as well as managing our finance and business intelligence functions.
  Joseph has more than 20 years’ industry experience, starting in the UK with KPMG, where he gained extensive proficiency in audit, assurance and advice. He’s held senior finance roles locally and abroad, most notably with the Hollard Insurance Company where he was CFO of Hollard Business Partners and subsequently the Group Head of Capital. Joseph also serves on the board of PetSure Services International.
  Joseph’s a proud pet parent to Coco, a Boston Terrier.

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Peter Kerr

Chief Operating Officer

• Peter joined PetSure in 2015, heading up operations with responsibility for PetSure’s claims administration, contact centres, customer experience and digital, bringing to the PetSure more than 19 years’ experience in financial services, telecommunications and media. Peter began his career at… Read more

  Peter joined PetSure in 2015, heading up operations with responsibility for PetSure’s claims administration, contact centres, customer experience and digital, bringing to the PetSure more than 19 years’ experience in financial services, telecommunications and media.
  Peter began his career at Zurich Financial Services before moving into business analysis and project management in London, delivering transformational customer experience programs across the sales, service and digital contact channels. Peter joined Singtel Optus as the Director of Provisioning and was later appointed Director of Delivery Operations.
  Peter has been a proud pet parent for many years, most recently to a cheeky cat called Chewy.

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Samantha Howard

General Manager IT and Programs

• Samantha joined PetSure in 2018 leading the IT and Program function, with responsibility for cyber security, technology infrastructure and architecture and digital delivery. She also leads the Program function to deliver all capital projects. Samantha began her career in the… Read more

  Samantha joined PetSure in 2018 leading the IT and Program function, with responsibility for cyber security, technology infrastructure and architecture and digital delivery. She also leads the Program function to deliver all capital projects.
  Samantha began her career in the UK in sonar systems for defence, before moving into telecommunications and Information Technology. Samantha has deep experience in programs, account management and operational transformation through her time at BT, Telstra and Kaz. She has held senior roles with Converga, Optus and most recently at nbn where she was the General Manager, Business Segment.
  Samantha is a proud pet parent to her shorthair mackerel tabby Brinks.

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José de Franca

Chief Strategy & Growth Officer

• José joined PetSure in 2019 as the Head of Strategy where he is responsible for working with the leadership team on the long-term strategy for PetSure with a focus on growth and global markets. José joined PetSure from Bain and… Read more

  José joined PetSure in 2019 as the Head of Strategy where he is responsible for working with the leadership team on the long-term strategy for PetSure with a focus on growth and global markets.
  José joined PetSure from Bain and Co where he has held a variety of roles. He has deep experience in defining strategy for sectors such as insurance, telecommunications, health, and outsourced managed services in Sydney, London and Johannesburg where he played a lead role in developing the digital strategy for wearable technology as well as lead for a New Zealand insurer on new claims modelling. Prior to Bain José held roles with UBS London and Accenture South Africa.
  José has been a proud pet parent for many years, looking to rescue his next pet from animal rescue.

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Dr Dani Hoolahan

Chief Veterinary Officer, BVSc, BVMS, Diplomate of the American College of Veterinary Dermatology

• Dr Dani was appointed as the Chief Veterinary Officer in April 2020. Dr Dani graduated from Murdoch University in 2007 with honours. She worked in busy small animal general practices both in Sydney, Australia and Portland, Oregon before completing a… Read more

  Dr Dani was appointed as the Chief Veterinary Officer in April 2020.

  Dr Dani graduated from Murdoch University in 2007 with honours. She worked in busy small animal general practices both in Sydney, Australia and Portland, Oregon before completing a dermatology internship in Perth, Western Australia and then moving to the University of California, Davis to join the dermatology service at the William R. Pritchard Veterinary Medical Teaching Hospital as a resident. She completed her residency in 2013 and became a Diplomate of the American College of Veterinary Dermatology the same year. She has worked in busy dermatology referral practice since 2014 and is the founder of the Veterinary Dermatology Clinic. In addition to clinical practice, Dani has also worked with Zoetis as the Associate Director for Veterinary Operations and Diagnostics. Dani continues to regularly consult for Zoetis in Australia.
  She is currently the Chief Veterinary Officer for PetSure, working closely with the Veterinary Profession and Industry to increase Pet Insurance awareness and penetration in Australia

  Dani is a proud Pet Parent to Spike, Daisy and Oliver (a trio of Labradors) , Ghost (a Lykoi kitten) and Hobbes (a domestic shorthair cat).

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Richard Enthoven

• Richard is the Chairman of the PetSure Board and founder of the Hollard Insurance Company and co-founder of Greenstone Ltd. He currently serves as the CEO of the Hollard Insurance Company and is a Director of Greenstone. Richard has also… Read more

  Richard is the Chairman of the PetSure Board and founder of the Hollard Insurance Company and co-founder of Greenstone Ltd. He currently serves as the CEO of the Hollard Insurance Company and is a Director of Greenstone.
  Richard has also served as a Director of The Hollard Insurance Company and The Hollard Life Insurance Company in South Africa since 2004, including as Chairman of both companies from 2008 to 2014.
  Richard is also a Director of the Insurance Council of Australia and serves on the Advisory Board of Head Over Heels, a not-for-profit organisation that supports a portfolio of high-potential women-owned businesses.

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Alex Thomas

• Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong growth within the business and a customer-centric digital transformation. Alex has extensive senior management experience and a proven record of developing and… Read more

  Alex Thomas was appointed CEO and Managing Director of PetSure in 2013. As CEO, Alex has driven strong growth within the business and a customer-centric digital transformation. Alex has extensive senior management experience and a proven record of developing and executing strategies that enable customer growth, profitability and the creation of high-performance teams.
  Before joining PetSure, Alex held various executive roles with Optus, most recently as the Vice President of Optus Business where she oversaw the managed services business for the Enterprise and Government sectors and delivered business-wide ICT solutions.
  Alex serves on the board of PetSure Services International, a joint venture between PetSure and Standard Insurance Philippines, as Chairman and Non-Executive Director.

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Shaun Leveton

• Shaun was the founding member of PetSure and is a widely experienced financial services executive, with strong business development skills, proven business acumen, and a reputation for entrepreneurship. Shaun’s career spans sales, marketing, product development, and board positions across human,… Read more

  Shaun was the founding member of PetSure and is a widely experienced financial services executive, with strong business development skills, proven business acumen, and a reputation for entrepreneurship.
  Shaun’s career spans sales, marketing, product development, and board positions across human, pet and equine health insurance industries. After relocating from South Africa with his family, Shaun recognised the huge market potential for pet insurance in Australia and joined forces with Hollard to establish the category.
  Prior to founding PetSure, Shaun was Marketing Director of South Africa’s largest private health insurer, responsible for business growth and product development.

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Bruce Levy

• Bruce’s corporate experience spans some 30-plus years and includes five years as a commercial and corporate lawyer, five years in the private health sector. Bruce has spent 10 years in the Victorian public health system as GM/CEO of Alfred Hospital)… Read more

  Bruce’s corporate experience spans some 30-plus years and includes five years as a commercial and corporate lawyer, five years in the private health sector.
  Bruce has spent 10 years in the Victorian public health system as GM/CEO of Alfred Hospital) and 10 years in the health insurance industry as deputy MD and CEO for Medibank Private Ltd.
  Through his corporate roles, Bruce has overseen and led major organisational change, organisation-wide core IT business systems replacement, reviews (financial, operational and IT effectiveness) covering a wide span of organisational settings and environments, community consultation on health care settings and changes, and delivered major business turnarounds.

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Katrina Barry

• As Managing Director at Contiki Holidays, Katrina looks after the Australasian business in addition to regional operations and overseeing the Busabout brand. Before joining Contiki, Katrina spent three years with BT Financial in senior leadership roles overseeing various direct businesses… Read more

  As Managing Director at Contiki Holidays, Katrina looks after the Australasian business in addition to regional operations and overseeing the Busabout brand. Before joining Contiki, Katrina spent three years with BT Financial in senior leadership roles overseeing various direct businesses and digital, marketing and customer experience across multiple brands.
  Prior to that, she spent seven years with the Virgin Group leading strategy at Virgin Money, running investment management with Virgin’s Private Equity arm, and being a founder of Virgin Active gyms in Australia. Katrina has also worked as a management consultant, with many years at McKinsey and Company. Katrina is a member of the Australian Institute of Company Directors, a Director at Contiki, Busabout and Hollard Australia, and was previously a Director of various Virgin and BT businesses.

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Glen Richards

• Glen is the founding Managing Director of Greencross Ltd and was a co-founder and Director of Mammoth Pet Holdings Pty Ltd (Petbarn) before it merged with Greencross Ltd.. Since moving from an executive role in 2014, Glen spends his time… Read more

  Glen is the founding Managing Director of Greencross Ltd and was a co-founder and Director of Mammoth Pet Holdings Pty Ltd (Petbarn) before it merged with Greencross Ltd..
  Since moving from an executive role in 2014, Glen spends his time as a professional investor, mentor and director with a number of companies. As well as being on the board of ASX-listed companies Greencross, People Infrastructure and Regeneus his favourite area of interest is helping to scale up health and allied health companies.
  For the last couple of years Glen has been a Shark on Network Ten’s hit show Shark Tank. As active investors, the “sharks” mentor and develop businesses by sharing their own expertise and investing their own money to support early stage entrepreneurs build their companies.

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