We’ve extended our emergency boarding cover for all customers directly impacted by the recent floods in NSW & QLD. We’ll cover all the costs of emergency boarding for pet insurance policies administered by PetSure until 31 May 2022, regardless of the policy type. Customers can submit their invoices to .

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Australia’s dedicated pet insurance underwriter

PetSure is the name behind 90% of Australia’s pet insurance brands. Our focus is to make a difference to the health of pets by developing innovative, competitive products for our partners and supporting them with our expertise in underwriting, customer enquiries and, of course, claims.

Innovating the claims experience

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Going paperless with eClaims

We’re making claims simple and paperless for vets and pet owners with eClaims. Easily integrated into existing practice management software (RxWorks, ezyVet, OpenVPMS, and CHS Vet), eClaims lets vets send clinical notes and invoices directly for quick assessments and payments.

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Claim on the spot with GapOnly™

Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your pet insurance claim while you’re still at the vet. You simply pay the gap (the difference between the vet’s invoice and the claim benefit under your policy) and go.

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Track your pet’s activity with FitBark

FitBark is a research-grade pet fitness tracking device that clips onto your dog’s collar to send activity data directly to your iOS or Android device. Made in the shape of a tiny, stylish dog-bone, it’s suitable for dogs of any size. With FitBark you can check your pet’s sleeping patterns, see how far they’re running, and even monitor activity levels while you’re at work. It’s also a nifty tool for your vet as they can use FitBark data to help assess behaviour changes or help inform medical decisions.

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