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Get the most from your pet insurance

Suitable for:
Pet owners
Wednesday, 1st July 2020
7:30 pm - 8:30 pm AEST

About the webinar

This webinar aims to help pet parents better understand how pet insurance works, helping them get the most value. In this session Dr Oliver will cover:
• Your pet insurance policy – where to find key information and details regarding your cover
• Claim lodging – information and tips on lodging claims
• The Pet Portal – services offered by this invaluable online tool for pet parents
• Exclusions – like all insurance products, pet insurance has some exclusions. While each policy is unique, we will provide information on some of the common exclusions
• Pre-authorisations – this service allows a pet parent to understand whether a particular treatment or condition will be covered by the policy prior to incurring the cost of treatment

Dr Oliver Conradi

Dr Oliver Conradi

Prior to joining PetSure, Dr Oliver Conradi worked as a Small Animal Veterinarian in Sydney treating dogs, cats, pocket pets and native wildlife. Having grown up with dogs and cats he quickly developed a passion for all animals, large and small. He undertook his Veterinary training at the University of Sydney and came to the realisation quickly being a Veterinarian and working with animals was the perfect fit. Feline medicine and infectious diseases are areas of Veterinary medicine he finds particularly fascinating. His interest for these led to research into novel feline herpesviruses, and he contributed to research published in the academic journal Virology. He enjoys all aspects of being a vet, but particularly acting as a steward for the health and welfare of animals and helping foster the incredible bond we have with our pets.
Dr Oliver is PetSure’s Customer Relations Manager and with a tenure close to 5 years, has intimate knowledge and experience with pet insurance. Using his Veterinary knowledge and experience he leads a team responsible for supporting vulnerable customers, managing complex claims and disputes as well contributing to enhancing PetSure’s products. Working in clinical practice and seeing first-hand the significant benefits offered by pet insurance for animal welfare, pet owners and vets, he was particularly drawn by the opportunity to work at PetSure.
Dr Oliver and his wife Anh are proud pet parents to Jack, a very loved and spoilt three-year-old Chihuahua cross, who they rescued from Blacktown pound.