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PetSure resumes new policy sales

30 June 2023, Sydney Australia – Today PetSure and Hollard resumed new policy sales after a temporary pause whilst we addressed ASIC’s feedback regarding target market determinations (TMDs). ASIC’s interim stop order was revoked within just 24 hours.

As Australia’s leading pet insurance underwriting agency and insurer, PetSure has reimbursed over $1.5bn of vet invoices since inception.  Each day we provide financial healthcare support for over 4,000 pets, reimbursing over $1.2 million in veterinary treatment costs. 

Via GapOnly®, PetSure is reducing customers out-of-pocket vet expenses before claiming. Now available at over 1,000 clinics Australia-wide, GapOnly® is a solution that allows all our customers to claim on the spot and simply pay the gap* while still at the vet clinic. 

PetSure will continue to work with its distribution partners and stakeholders to support better pet healthcare moments for pets and their people throughout Australia.   



* The gap means the difference between the vet’s invoice and the eligible claim benefit under your policy.   

About PetSure: 

PetSure (Australia) Pty Ltd (“PetSure”) a leading pet health company and industry leader as an insurance underwriter, administering pet insurance products across Australia and New Zealand. 

For over 20 years, PetSure has been the market leader in both size and innovation. PetSure administers the pet insurance policies of 28 partner brands. 

As the category leader, and in close collaboration with members of the veterinary industry, PetSure continually seeks to extend coverage, keep pace with modern veterinary practices, provide policies that are transparent and operate with the highest levels of integrity. 

In March 2023, PetSure obtained its own APRA general insurance licence, making it the first general insurer in Australia that’s fully dedicated to pet insurance. PetSure is committed to the long-term growth and sustainability of the pet insurance category. 


PetSure (Australia) Pty Ltd ABN 95 075 949 923. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Meet our partners at                         

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