Policy tool hub
Your hub for policy management, claims support and condition-specific tools.
Request a pre-approval
Don’t stress over the cost of treatment. With a pre-approval, you can see whether an upcoming procedure or treatment by your Vet is covered by your pet insurance policy. To get started you just need to fill out the ‘request pre-approval’ form (found below) with your Vet, and we’ll take care of the rest.
Pre-existing condition policy review
All temporary pre-existing conditions on PetSure-administered policies are automatically removed as an exclusion if your pet hasn’t shown signs of that condition for 18 consecutive months or more (pre or post insurance), so there’s nothing more for you to do. If you would still like to have a pre-existing condition on your policy reviewed you can do so anytime. Simply complete the pre-existing condition policy review form found below with your Vet and we’ll take care of the rest.
Cruciate ligament policy review
Cruciate ligament conditions are typically subject to a six-month pet insurance policy waiting period, however pet parents can apply to have this waiting period waived at the beginning of their policy if they have a consultation with their Vet, who certifies that their pet has been examined, and apply for the waiver within 14 days of that initial examination. Find the form below.
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Request a pre-approval
Don’t stress over the cost of treatment. With a pre-approval, you can see whether an upcoming…
Don’t stress over the cost of treatment. With a pre-approval, you can see whether an upcoming procedure or treatment by your Vet is covered by your pet insurance policy. To get started you just need to fill out the ‘request pre-approval’ form (found below) with your Vet, and we’ll take care of the rest.
Read less –
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Pre-existing condition policy review
All temporary pre-existing conditions on PetSure-administered policies are automatically removed as an exclusion if your pet…
All temporary pre-existing conditions on PetSure-administered policies are automatically removed as an exclusion if your pet hasn’t shown signs of that condition for 18 consecutive months or more (pre or post insurance), so there’s nothing more for you to do. If you would still like to have a pre-existing condition on your policy reviewed you can do so anytime. Simply complete the pre-existing condition policy review form found below with your Vet and we’ll take care of the rest.
Read less –
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Cruciate ligament policy review
Cruciate ligament conditions are typically subject to a six-month pet insurance policy waiting period, however pet…
Cruciate ligament conditions are typically subject to a six-month pet insurance policy waiting period, however pet parents can apply to have this waiting period waived at the beginning of their policy if they have a consultation with their Vet, who certifies that their pet has been examined, and apply for the waiver within 14 days of that initial examination. Find the form below.
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“Zaplin needed spinal surgery as an emergency on a public holiday. As he is insured, I was able to without hesitation rush him to the emergency vet where a surgeon was called in to operate within an hour. This allowed Zaplin the best prognosis for a strong recovery. As Zaplin’s… Read more
“Zaplin needed spinal surgery as an emergency on a public holiday.
As he is insured, I was able to without hesitation rush him to the emergency vet where a surgeon was called in to operate within an hour. This allowed Zaplin the best prognosis for a strong recovery.
As Zaplin’s condition was covered under his pet policy, I did not have to worry about what each part of the process cost which was excellent. I also did not have to make decisions based around money when my pet was in pain.
He has his brother to help him recover. If I never use the insurance again, even though I will always have it, it is worth the peace of mind.” Read less
Jennifer & Zaplin, proud Guide Dogs Pet Insurance customers, May 2020