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Supporting Vets to help more pets

We’re proud of the work we do, because more insured pets mean more opportunities for Vets to provide the best care.

Say goodbye to paper with eClaims

Paperless claiming

Our paperless eClaims service lets Vets submit clinical notes and invoices directly to our claims team for quick assessment, so clients can leave the practice knowing their claim is underway.


Australia-wide service

Helping more than 1,000 Vet clinics across Australia, the service integrates easily with RxWorks, ezyVet, CHS Vet and OpenVPMS Vet practice management software systems.

Get in touch

Want eClaims for your practice?

Call 1300 838 457 or email and a member
of the team will be in touch soon.

Claim on the spot with GapOnly®

Innovating the pet insurance claims experience, GapOnly® reviews and calculates your pet insurance claim while you’re still at the vet. You simply pay the gap and go.
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Our Vet Helpline is here to help

Our free Vet Helpline is open to all veterinary professionals for claims and pet insurance product assistance. The Helpline can be accessed by calling 1300 838 457, or by emailing for non-urgent queries.

Meet Jensen

Sandra, proud pet parent and RSPCA Pet Insurance customer, July 2020.