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Say goodbye to paper with eClaims

Paperless claiming

Our paperless eClaims service lets vets submit clinical notes and invoices directly to our claims team for quick assessment, so clients can leave the practice knowing their claim is underway.

Australia-wide service

Helping more than 1,000 clinics across Australia, the service integrates easily with RxWorks, ezyVet, CHS Vet and OpenVPMS vet practice management software systems.

Get in touch

Want eClaims for your practice?

Call 1300 838 457 or email and a member
of the team will be in touch soon.

Claim on the spot with GapOnly™

Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your client’s claim while they’re still in-clinic.

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Our Vet Helpline is here to help

Our free Vet Helpline is open to all veterinary professionals for claims and pet insurance product assistance. The Helpline can be accessed by calling 1300 838 457, or by emailing for non-urgent queries.

Supporting veterinary professionals

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Championing the profession and industry

PetSure is an active participant in the veterinary space, championing innovation and research in pet health, as well as supporting a range of initiatives for current and future vets.

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Unique career opportunities

Did you know our highly skilled claims team includes vets and vet nurses to ensure each claim is processed to the highest standard for our customers? If you’re a vet or vet nurse looking for a change, visit our Careers page for current opportunities.

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