Say goodbye to paper with eClaims
Our paperless eClaims service lets Vets submit clinical notes and invoices directly to our claims team for quick assessment, so clients can leave the practice knowing their claim is underway.
Helping more than 1,000 Vet clinics across Australia, the service integrates easily with RxWorks, ezyVet, CHS Vet and OpenVPMS Vet practice management software systems.
Want eClaims for your practice?
Call 1300 838 457 or email [email protected] and a member
of the team will be in touch soon.
Claim on the spot with GapOnly®
Our Vet Helpline is here to help
Our free Vet Helpline is open to all veterinary professionals for claims and pet insurance product assistance. The Helpline can be accessed by calling 1300 838 457, or by emailing [email protected] for non-urgent queries.
Meet Jensen
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“When Jensen started vomiting and was very lethargic, we got worried and took him to see the Vet… They discovered a mass in his stomach, and he went into surgery where the Vet found between 50 and 80 hair ties and rubber bands. The Veterinary surgeon had never found that… Read more
“When Jensen started vomiting and was very lethargic, we got worried and took him to see the Vet… They discovered a mass in his stomach, and he went into surgery where the Vet found between 50 and 80 hair ties and rubber bands. The Veterinary surgeon had never found that many inside a cat!
Jensen’s surgery went well, and he is all recovered now, which is such a relief. It was also a massive relief to know we had RSPCA Pet Insurance that covered most of the cost associated with his surgery and care. It meant that we didn’t have to make the impossible [choice] as to whether we could afford to pay more than $5,000 in Vet bills. The Vet even lodged the claim for us and the refund for the surgery came into our account within five days.
It goes without saying that we now keep all hair ties and elastics securely stored in sealed containers. And that Jensen is still with RSPCA Pet Insurance.”
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Sandra, proud pet parent and RSPCA Pet Insurance customer, July 2020.
