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Knowledge hub

From the latest pet trends, tips from our Vets and news on pet insurance, we’ve got you and your fur-baby covered.

Taking the pain out of pre-existing conditions – new PetSure policy features introduced

To help pet parents get the most from their pet insurance policies, we’ve recently made some changes to how pre-existing conditions are handled for all pet insurance policies administered by PetSure. This applies to claims with a Veterinary treatment date from 1 December 2020.

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Latest stories

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Purchasing pet insurance? Ask these questions first

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What is a pre-existing condition?

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PetSure Pet Health Monitor

Explore Australia’s latest pet health trends with the PetSure Pet Health Monitor

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Boredom busters for your pets

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#PetTales

Hutch the dog

Hutch the miracle dog | #PetTale

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Ruby the Miniature Dachshund

Meet sassy Ruby, the Miniature Dachshund with IVDD | #PetTale

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Rubber bands are banned for Jenson | #PetTale

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Dashing Bruce is on the mend | #PetTale

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Understanding pet insurance

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Purchasing pet insurance? Ask these questions first

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What is a pre-existing condition?

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PetSure Pet Health Monitor

Explore Australia’s latest pet health trends with the PetSure Pet Health Monitor

Keep reading
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Taking the pain out of pre-existing conditions – new PetSure policy features introduced

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Dog training tips & tricks

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Boredom busters for your pets

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Child and pet

Preparing for kids? Here’s how to help your dog adjust

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Why play should be a priority for your pooch

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Riding in cars with dogs

Riding in cars with dogs

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Pet care: common health conditions

PetSure Pet Health Monitor

Explore Australia’s latest pet health trends with the PetSure Pet Health Monitor

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Leptospirosis in pets

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So itchy! Atopic Dermatitis in dogs and cats

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Essential oils and pets

Essential oils and pets

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Breed profiles

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German Shepherd | breed profile

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Labrador Retrievers

The lovable Labrador Retriever | breed profile

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Ragdoll cat breed

Ragdoll cat | breed profile

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Staffordshire Bull Terrier (Staffy) | breed profile

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Paws & Learn webinar recordings

Woman using a laptop with her pet by her side
Pet owners

COVID-19 and pets – the facts

If you’re feeling overwhelmed by all the COVID-19 news and just want the facts for your furry family members, this session is for you.
Join Dr Michael Linton, a Specialist in Veterinary Internal Medicine as we discuss the facts on Coronaviruses in dogs and cats, SARS-CoV-2 developments in pets, and showcase how Veterinarians are helping keep pets and pet parents safe throughout the COVID-19 pandemic.

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Boy happily taking his dog for a walk.
Pet owners

Setting up your new pet for success

Many people have acquired new pets while they have been at home during COVID-19. These pets, as well as those that have been part of our lives for much longer, have provided us with much comfort and companionship during these difficult and unprecedented times. But when we return to ‘the new normal’, how can we help our pets transition too? Veterinary Specialist of Behavioural Medicine, Dr Kersti Seksel is here to help.

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Dog looking sad as he looks through a hole in the door
Pet owners

Helping pets avoid separation anxiety

Pets with separation anxiety experience distress when they cannot be with their family. It is a medical problem that has several underlying factors, and is commonly experienced by many of our pets. This webinar with Veterinary Specialist of Behavioural Medicine, Dr Kersti Seksel will cover how to recognise separation anxiety and what can be done to help your pet cope better with separation.

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Owner holding his pet's paws
Pet owners

Get the most from your pet insurance

Pets are an important part of our families, and the decision to insure them can help protect them from life’s little surprises. In this session Dr Oliver Conradi, Veterinarian and PetSure Customer Relations Manager will provide tips on how to get the most out of your pet insurance policy, including how to submit a claim, and how to check whether your pet’s treatment will be covered by your policy before treatment takes place for extra peace of mind.

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Woman holding her pet's paw
Pet owners

Healthy pets, happy wallets with GapOnly™

Are you using GapOnly™ with your pet insurance policy to save on eligible out of pocket vet expenses? In this session GapOnly™ Senior Product Manager Alex Hawker will explain how GapOnly™ works, share details of our vet and pet insurance partners, and show the many ways you can utilise GapOnly™ for additional peace of mind and out-of-pocket savings on eligible treatment costs.

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Pet owners

Nutrition for Puppies and Kittens

Are you confused by the array of different pet foods available to feed your new furry friend? Join Veterinarians Dr Bryony Senic and Dr Jessica Mills from Hill’s Pet Nutrition as they discuss how the right nutrition can give your new puppy or kitten the best start in life.

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Man and his pet playing while they lay in bed
Pet owners

Pets: the best form of therapy

Pets really are the best medicine! In this webinar we meet Dr Nadine Hamilton from Positive Psych Solutions, a specialist and leading global authority on veterinary well-being, and discuss the many positive benefits of pet ownership – including improved mental health. If you’re looking for an excuse to add another furry family member to the mix – then this one’s not to be missed.

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Pet owners

The 12 perils for pets at Christmas

Christmas is coming! But along with the joy of extra family-time, fun and food, there comes an increased risk for our furry friends. In keeping with the 12 days of Christmas, this webinar with Small Animal Emergency and Critical Care Specialist Dr Claire Sharp will discuss 12 common dangers our pets experience during the festive season.

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