Free remote vet
consultations in April^
Keep your furbaby happy at home this April^ with the help of two free online vet consults, funded by a new joint initiative between PetSure and Woolworths.
The Vetchat service lets pet owners choose between a text or video consultation with an experienced Australian vet, and be connected within minutes with no appointments necessary.
All pet parents with a pet insurance policy administered by PetSure have access to the offer, which can help provide peace of mind for an everyday pet health concern or next steps in a more serious situation whilst at home.^
To access the offer please click the button below and enter your pet insurance policy number.
In the community
Supporting our future vets
We’re proud to partner with the Future Vets Kids Camp to help two budding vets attend the program each year.
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Creating unique work experiences
Students uncover new career path possibilities whilst visiting PetSure as part of the University of Technology Sydney’s Galuwa Business and Law program.
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Frequently asked questions
See allWhat is pet insurance?
Pet insurance helps provide peace of mind that you’ll be able to protect your pet should they suffer an unexpected illness or injury.
Why aren’t pre-existing conditions covered?
Pet insurance exists to cover the unexpected. If a pet is already suffering from a condition or ailment, it’s no longer unexpected – therefore, won’t be covered under insurance.
What is a pre-existing condition?
A pre-existing condition refers to any condition that shows signs or symptoms before your policy started, or during the applicable waiting period, and is therefore not covered under the policy.
Will my premium increase every year?
Yes, your premium will increase each year. This is for two main reasons.
Claim on the spot with GapOnly™
Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your pet insurance claim while you’re still at the vet. You simply pay the gap and go.
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