Need help managing your pet insurance policy?
When your furry friend needs treatment, the last thing you want to be worrying about is how to make a pet insurance claim. Get a head start by checking out these handy policy management tools for extra peace of mind.
Tell me moreFrequently asked questions
See allWhat is pet insurance?
Pet insurance helps provide peace of mind that you’ll be able to protect your pet should they suffer an unexpected illness or injury.
Does pet insurance cover pre-existing conditions?
Pet insurance policies are there to protect against the unexpected so for this reason, claims relating to pre-existing conditions are not covered. This helps keep coverage fair for all customers…
What is a pre-existing condition?
A pre-existing condition refers to any health condition (diagnosed or otherwise) that your pet has shown signs of before the purchase of a pet insurance policy…
Will my premium increase every year?
Yes, your premium will increase each year. This is for two main reasons.
In the community
Enabling our future Vets
In its seventh year, the PetSure Scholarship program helps two animal loving kids attend the Future Vet Kids Camp, helping nurture their passion for all animals big and small.
Meet our 2021 Scholarship winners
NSW flood emergency support
We’re proud to support Vets Beyond Borders, a registered charity network of highly experienced Vet and Vet Nurses, in their NSW flood emergency response to deliver exceptional care to those pets who need it most. To learn more and support this wonderful charity, click the link below.
Meet Vets Beyond BordersMeet Charlie #PetTale
Meet Charlie #PetTale
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“After finding out that Charlie needed heart surgery and would pass away in 1-3 years if not having it, we made the decision to go ahead and have the surgery. If we did not have pet insurance, this would not have been an easy decision as we would be so… Read more
“After finding out that Charlie needed heart surgery and would pass away in 1-3 years if not having it, we made the decision to go ahead and have the surgery.
If we did not have pet insurance, this would not have been an easy decision as we would be so out of pocket.
Having pet insurance is something we would never not do now as it has made such an impact on all our lives, especially Charlie’s.
The process was SO easy drama free. We were so surprised with how fast from putting in our claim, to getting the reimbursement was.
I would 100% recommended getting pet insurance to anyone with a pet.“ Read less
Alison & Charlie, proud RSPCA Pet insurance customers, May 2020
Claim on the spot with GapOnly™
Innovating the pet insurance claims experience, GapOnly™ reviews and calculates your pet insurance claim while you’re still at the vet. You simply pay the gap and go.
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