The global COVID-19 pandemic changed the relationship between people and their companion animals, instigating the biggest boom Australia has seen in pet ownership.

When the pandemic lockdown led to significant uncertainty and reduced social interaction, Aussies turned to pets as a source of comfort and joy. Working from home arrangements also provided an opportunity to spend more time with their new young pets.

Research from around the world shows pet owners overwhelmingly believe their animals boosted their wellbeing during the pandemic, providing them structure, routine and a sense of purpose.

In Australia, 70% of owners felt pets have had a positive experience on their lives, with almost half (47%) feeling ‘very positive’15. Despite being physically isolated from friends, family or colleagues, having a pet meant never truly being alone16.

The impact of the pandemic on pet ownership is a testament to the importance of the human/pet relationship. People are recognising that the human-animal bond has been important to their health and wellness during a most difficult time in their lives and in turn, want to take better care of their pets.

The pandemic lockdown brought pets and people closer, but it also led to a change in the dynamic of pet ownership. Pet owners made changes to their daily routines, including spending more time than usual at home with their pets and not socialising their dog with other dogs and humans.

This led to many pets struggling when left at home alone as their owners returned to work and showing problem behaviours from lack of puppy training and socialisation17.

People were also travelling again, some lost their jobs or had financial concerns and were impacted by the housing crisis. Others realised they may have purchased a breed that was incompatible with their needs or lifestyle.

Many new pet parents found it difficult to cope with these unexpected challenges, leading to many animals ending up at the shelters. RSPCA NSW reported a 20-30% increase in surrenders post-lockdown in 2021.

The following section explores the importance of the human/animal bond and the value this brings to pet owners even in post-pandemic times, plus tips and tricks to help alleviate the separation anxiety that is more prevalent in our pets.

Pet insurance can help by covering a portion of the eligible vet bill if the unexpected happens. Because it is difficult to predict the costs of veterinary care, it can help to have measures in place to help prepare for the unexpected. Check out our partner network and explore our policy tools to find a pet insurance policy.

Not all conditions or items are covered by Pet Insurance. Refer to the applicable Product Disclosure Statement for information about coverage and exclusions.